Student Assistant for IT Support (f/m/d) - Hamburg

Enlightening Science

European XFEL is an international non-profit company located in the Hamburg area in Germany. It operates a 3.4 km-long X-ray laser, which produces X-rays of unique quality for studies in physics, chemistry, the life sciences, materials research and other disciplines. The diverse scientific facilities at European XFEL enable scientists from across the globe to carry out a wide range of experimental techniques.

For our IT&Data Management group we are looking for an

Student Assistant for IT Support (f/m/d)

The Position

• Assist with installation, confguration, maintenance and upgrading of computer hardware and software
• Help in the deployment of replacement computers necessitated by security protocols and compliance standards
• Oversee inventory management and support responsible disposal of obsolete IT hardware
• Provide first-level IT assistance to staff and guests in a courteous and efficient manner

Requirements

• Enrolled in a Bachelor or Master Degree program related to the IT field (Computer Science, Information Systems, Data Science and similar disciplines)
• Knowledge of Windows operating systems, including troubleshooting and system management
• Good communication skills in English, both written and verbal
• Readiness to work up to 39 hours per week during the semester break, and 20 hours during the semester

For additional information, please contact Bartosz Poljancewicz (bartosz.poljancewicz@xfel.eu).

Working place will be Schenefeld, in the Hamburg metropolitan area. General information on working in Germany, the Hamburg area and the European XFEL can be found on our Career Page.

Reference Number X-440

Duration Initially limited to 1 year, an extension is possible.

Our offer

Become part of a vibrant international and multi-cultural team of scientists, engineers, technical and administrative staff. Be involved in cutting edge scientific and technical progress and participate in our international networks. Experience our atmosphere of tolerance and respect.

Work-life balance & flexibility

• A family-friendly working environment (e.g. additional childcare days)
• Flexible working hours and options to work from home (depending on your role and tasks)
• 30 days of paid vacation, plus December 24th and 31st off (granted by the employer)

Compensation & long-term security

• Transparent compensation aligned with public service organizations in Germany
• Salary range: min. 2/2 with 2,975.32€  - max. 3/2 with 3,164.20€ (these values refer to a working time of 39 hours a week in full time and will be adjusted according to the part-time model), the actual level is defined by the individual university enrollment (Bachelor's or Master's degree), here is the link to the current valid tariff table.
• Depending on the pay group, we offer an annual special payment of 75-95% of one month’s salary.
• Partially funded public transportation Deutschlandticket
• Generous company pension scheme (6.45% of your monthly salary)

Support from day one

• English as company language, enabling easy collaboration in our international environment

Learning, wellbeing & community

• Extensive training opportunities, including subsidized English and German language courses
• Subsidized sports membership with access to over 7,000 sport clubs
• Monthly social events and company restaurant with employee discounts
• Free access to a professional mental health support platform

Application

Please provide your CV and a motivation letter in English as well as any reference letters.

The European XFEL GmbH is an equal opportunity and affirmative action employer and we promote and support diverse and heterogenous teams. Applicants with disabilities will be given preference over other equally qualified applicants.

Application Deadline: 19/08/2026