Working Student (20h/week, Remote) – Customer Onboarding & Operations (German native) at omnidock

About Us
 

We’re backed by Y Combinator, leading venture capital firms and angel investors. Our mission is to help brands and manufacturers capture their fair share of global e-commerce by making it radically easier to sell across marketplaces.

The Role

As a Working Student in Customer Onboarding, you’ll play a key role in helping newly signed merchants get started with Omnidock quickly and successfully.

• You’ll manage the onboarding process end to end – from setting up accounts in our system to going live on marketplaces
• You’ll work hands-on with our proprietary software and AI tools to ensure listings are created and synced correctly
• You’ll identify bottlenecks and help us improve and streamline the onboarding workflow
• You’ll collaborate with our product and ops teams to give feedback and shape internal tools based on real merchant needs
   

What We're Looking For

• You are currently enrolled in a Bachelor’s or Master’s program (e.g., Business, E-Commerce, Information Systems, etc.)
• You have a structured and proactive way of working – and you enjoy optimizing processes
• You’re comfortable using software tools and working in a fast-moving tech environment
• You’re a native German speaker and fluent in English
   

What We Offer

• High ownership from day one and direct collaboration with the founders
• Deep insights into one of the fastest-growing e-commerce tech startups
• Flexible working hours (up to 20h/week) and a remote setup
• Opportunity to transition into a full-time role after graduation